•Client Infrastructure Representative—Beijing
高端
存储器售后技术支持
工程师(
EMC产品) —北京
Role Summary:
•Responsible for installing, maintaining and repairing EMC products (Symmetrix and Clariion) on a 7x24x4 service basis in Beijing area
•May diagnose and resolve product performance problems.
•Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
•Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation.
•Maintains a functional understanding of company service solutions.
•主要负责北京及其周边地区的EMC产品售后服务工作；
•为EMC产品客户提供7X24X4小时的客户响应；
•通过服务提高客户满意度。
Describe day-to-day work:
•Will focus on EMC service, provide installation and break/fix to EMC products, such as Clariion and Symmetrix.
Skills, education and experience:
•Bachelor Degree in Computer Science or equivalent;
•3-years working experience in IT industry;
•Technical skills on
server and storage is a must;
•Good communication skills;
•Excellent oral English.
•计算机或电子等相关专业专科以上学历；
•具有三年以上EMC产品或相关高端存储器产品售后技术支持经验；
•英文口语沟通无障碍，具有良好的中英文读写能力和沟通能力。
To apply, please submit your cv to below
email address with Subject as “CIR BJ (EMC)”,thanks.
kathy.liao@cn.unisys.com
